Returns & Exchanges
At Vlisco, we take pride in the heritage and quality of our fabrics; if you are not completely satisfied with your purchase, you may return your items within 14 days of receipt. Please ensure that all fabrics remain uncut and in their original packaging with all security seals intact to qualify for a refund.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the uncut fabric or products in their original Vlisco packaging, ensuring the return form is included inside the parcel.
Ship the Parcel
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.
Quality Check & Refund
Once our artisans verify the condition of the returned fabric, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing